FAQ

Frequently Asked Questions

1. Where do you deliver?
We deliver across India through trusted shipping partners.

2. How long does delivery take?
Most orders are delivered within 5-10 business days after dispatch. Delivery time may vary depending on location, courier availability, and product availability.

3. How will I track my order?
Once your order is shipped, tracking details will be shared by email, SMS, or WhatsApp where available.

4. What payment methods are accepted?
We support secure online payments. Available payment options will be shown at checkout.

5. Is Cash on Delivery available?
Yes, Cash on Delivery is available for eligible orders and serviceable locations. If COD is available for your address, it will be shown at checkout.

6. Can I cancel my order?
Orders can be cancelled before dispatch. Once shipped, cancellation may not be possible.

7. What if I receive a damaged, defective, or wrong product?
Please contact us within 7 days of delivery at support@myomkara.com with your order number and clear photos or videos of the issue.

8. Do you accept returns?
Returns or replacements may be accepted only for damaged, defective, wrong, or missing items as per our Return & Refund Policy.

9. How can I contact support?
You can contact us at support@myomkara.com. Our support team usually responds within 24-48 business hours.

Omkara Essentials
Business Location: Surat, Gujarat, India